Testimonials

It has been a pleasure working with Joe Marano. He consistently offers an exceptional personalized property management service. I had originally attempted to rent my investment property. However, I quickly realized that time is a luxury! I needed someone with the expertise to ensure that the right tenant was matched with my unique property. He did so in record time. Joe was referred to me by other satisfied property investors! I am pleased to endorse Rent In Ottawa Property Management to all owners, tenants and investors alike!

After trying for over a month to rent our furnished home through a real estate agent, we were discouraged; not so much as a nibble. We decided to try listing with Rent in Ottawa and within a very short time Ansley found us the perfect tenant. We can't thank them enough for making the whole process so painless. It has been a pleasure to work with this company. ...Anne

Thank you Joe,
And thank you so far for the professional management services you've provided me so far. I am very satisfied with the way you dealt with the issue with the tennant, it inspires great confidence in your abilities as a management company. Please pass on my thanks to Ansley as well. I have dealt with some pretty unimpressive management companies and its great to deal with you guys.
If you need approval for work and upkeep for the property be sure to let me know. I like to keep my tenants happy.

Joe has been an excellent property manager. In the five months that we have been tenants, he has been responded to any questions or concerns we have almost immediately, has dealt with issues as quickly as possible and always tries to find the best solution. He works hard, is always cheerful and a pleasure to deal with.

To say that Rent in Ottawa provides excellent service is an understatement. Joe doesn't only try to find you a place to live but finds you a future "home" to best suit your needs. Dealing with Joe is like dealing with your favourite uncle. We have been more then pleased with his service. Positive leadership starts from the top and it shows with his staff. Our son is living on his for the first time and we know that Rent in Ottawa is the best landlord, we can all count on! Thank you so much for making this journey unforgettable and a little less scary for.....mom.

I have been a client of Rent In Ottawa for one year and have been very satisfied with their services. Joe Marano has been an excellent property manager, and has always responded quickly to our questions and concerns. He worked hard to get us a quality tenant, using a number of websites to attract the right market. In addition, I have found the end-of-month statements to be both clear and timely. Joe was recommended to us by one of Ottawa's largest executive rental companies, and I would certainly recommend him as well.

We were introduced to Joe Marano and Rent in Ottawa through our real estate agent to manage our investment properties. Joe provided excellent service and education about our options and the rental market in Ottawa. He always followed up as promised and went above and beyond to ensure the successful rental of our condo units. I would absolutely recommend Joe and his straight forward approach to anyone looking for a rental agent or property manager.

To Whom It May Concern: Joe Marano of Rent in Ottawa Property Mgmt was recommended to me by Bennett Property Shop Realty - Ottawa's number one condo realtor. I was pleased I chose Mr. Marano. Mr. Marano was very attentive to my requirements re acquiring suitable tenants. I communicated to him exactly what I expected and he acted upon this. He interviewed prospective tenants until he felt comfortable with the tenant for whom I was looking. We communicated often keeping me up to date re the progress. Mr. Marano gave me the final decision when it came to deciding on a suitable tenant. I was impressed when at the time of signing the lease, he very carefully went through the whole lease with the tenant making sure they understood what was expected of them. I highly recommend Mr. Marano of Rent In Ottawa Property Management.

Absolutely… My wife and I were very pleased with the property management services provided by Rent in Ottawa Property Management. As new landlords, we had many questions and Rent in Ottawa Property Management quickly found qualified tenants, did all the screening, kept me posted throughout the process and made themselves available to support us during the signing of the lease and with questions afterwards. Their knowledge of the Ottawa rental market and 'get it done' attitude were key to making our venture a success. We will definitely use their services in the future. Thanks Joe!

I approached Rent In Ottawa last winter to inquire about their Property Management Services. Joe was quick to respond to my inquiry and was able to answer my questions and provide me with information regarding Rent In Ottawa's service offerings, as well as provide me with a sample contract and lease. The service that has been provided since I made the decision to sign up with Rent In Ottawa has been exemplary. Joe has responded to my tenants needs in a timely manner, while at the same time managing the tenant's expectations. One of my tenants is quite demanding and the previous Property Manager – to my detriment- responded to the tenant's needs, in many cases without first consulting with me with regards to financial decisions. I have recently acquired a second property and Joe was tireless in his efforts to procure a quality tenant. I think that one of the assets that Rent In Ottawa has is its state of the art web site which provides exposure for your property. Other web sites and advertising media are also utilised. The web site allows tenants to pay rent online thereby minimising the delay for funds transfer to the owner. I also really like the fact that the rent is transferred to me via an e-mail transfer as opposed to a cheque which has to be deposited and clear the bank before the funds are available for use. Another important service that Rent In Ottawa provides is performing a credit check on prospective tenants. My experience in the past is that this is not necessarily the case with similar companies in this industry. I would highly recommend Rent in Ottawa for your Property Management needs.

I am very happy to have discovered "Rent in Ottawa Property Management." When planning my move to Ottawa, I knew exactly what kind of rental I wanted and what neighborhood I wanted to live in. I was looking for a high end condo and these can be difficult to find in the Ottawa rental market. Joe was able to show me rentals that suited all my specifications and I ended up renting the first unit he showed me. Joe made the whole process quick and easy. Not only did he take care of all the rental details (lease signing, key transfer, moving in, etc), he was also very helpful with any other questions I had about setting up hydro, cable, etc. Joe was professional, prompt, always available and extremely helpful. As a busy professional, this was exactly the kind of service I was looking for. Joe made moving into a beautiful condo in a desirable neighbourhood absolutely hassle-free.

I want to extend a heartfelt "THANK YOU" to Joe Marano for his hard work in settling us at Soho in a very timely manner.. During the time Joe repeatedly showed instant attention to all calls, emails & text messages. A dynamic & brilliant individual as a leasing agent & responsible for the overall performance. I found his goal is "touch, move, & inspire" customers in every interaction & that is something the Joe naturally does with his passion to assist his customers. Joe has excellent communication skills, a truly down to earth individual, easy to communicate too, exceeded our expectation. Extremely reliable & went the extra mile to satisfy us. I would not hesitate for one second to recommend him to anybody, Thanks again Joe, a job well done. On a scale from one to ten, I give Joe a ten!!! Rabiya Moola Ottawa ON May 09 2016

"Dernièrement, ma soeur qui occupait un des condos gérés par la firme Rent in Ottawa Property Management a dû le quitter de façon permanente pour raisons de santé et de son âge avancé. Dès que j'ai abordé la question de résilier son bail avec Joe immédiatement, leur réaction en a été une d'empatie et de coopération. Ils ont immédiatement entrepris des démarches pour trouver un nouvel occupant et ainsi réduire le fardeau financier que ce départ aurait pu représenter pour ma soeur. Nous leur en sommes infiniment reconnaissant. De plus, tout au long de la relation locataire-propriétaire, la relation a été des plus cordiale. Merci à une équipe humaine et très correcte. Louis Bélanger " The best to all of you!

Rent in Ottawa managed my property for the past five years, and I have only good things to say; this company has been a tremendous help for us as we live abroad and have relied on them for all action and reactions related to the unit. The monthly account sheets are very clear and income transfers have always been timely. Mr Joe Marano himself has always responded quickly to any concerns and our communication has been very smooth. He found new tenants for us in a short amount of time and is consistently going the extra mile (just recently there was an urgent issue at the unit to which he immediately attended). I highly recommend this company for property management needs.